Returns & Exchanges
At Woodchuck, we take pride in our handcrafted home goods and want you to be completely satisfied with your purchase. If a piece doesn't fit your space perfectly, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original timber-safe packaging to ensure they are protected from damage during transit.
Ship It Back
Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing